Collision Recovery Tips

Safety First at the Scene of the Accident

The most important thing is to remain at the scene of an accident if your vehicle is involved. Send others for help especially if you are injured.

Worry first about the passengers in the vehicles and their immediate safety. Turn off ignition switches to avoid a risk of fire. Do not attempt to move seriously injured persons unless their vehicle is on fire.

Wait for the police and ambulances to arrive. (If you are in a remote area and there are significant injuries, attempt to minimize bleeding or administer CPR if necessary).

Click here to register for the next American Red Cross CPR class.

Information to Gather at Time of Your Collision

  • Get important information at the scene of the accident

    In addition to getting information from other drivers, be sure to get at least the names and phone number of any witnesses or people who stopped to help.
  • Share only pertinent information at the scene

    Provide your driver's license, registration, and contact information only to the other drivers, injured persons, or police officers. Do NOT discuss the circumstances of the accident with anyone except the police. Do NOT discuss responsibility with anyone except a positively identified representative of your insurance company.
  • Complete an Accident Record

    Write down everything you can remember about the accident. Include as many details as possible.
  • Report the accident to the Department of Motor Vehicles.

    California State Law requires that all accidents involving injury/death or property damage in excess of $500.00 be reported within ten (10) days to the Department of Motor Vehicles.
  • Notify your Insurance Agent immediately

    As soon as possible after any accident, you should contact your insurance company or agent. It may take your insurance company/agent several days to get back to you with a claim number. The claim number is very important: Be sure to write it down.

Towing Your Vehicle After an Accident

City, county, and state police have a call list of towing operators that are approved by the State to tow from limited access highways and from county streets. These operators are licensed and bonded and experienced in towing late model vehicles to preclude further damage to your car.

If you are having your car towed to Carrillo & Sons Collision Center, do not worry about the tow bill. Tell the tow truck operator to tow the vehicle to our location and we will pay the tow bill and add it to your repair bill.

Uninsured Motorists

Even though California State laws and the laws of many other states prohibit driving a vehicle without auto insurance, people do drive without insurance—every day.

The best advice—make sure you have Uninsured Motorist Coverage for every vehicle listed on your automobile insurance policy. Uninsured Motorist Coverage provides policy coverage for both personal injuries and property damage. The cost of this coverage is minimal and the peace of mind it provides is invaluable.