We want to use this area to define some of the terms and concepts that you will hear and see when dealing with a collision repair. We will do our best to explain these terms and concepts in layman’s terms. If there is a collision repair term or concept you’d like to see defined here please send us an email to address specified on our contact us page.
Paint Match Blending Process
The one question all of our first-time customers ask is: “Is my paint going to match?” While there is no such thing as a “perfect” match, the color can be custom tinted to a point where the color is close enough for a blendable match. That’s where blending comes in. Blending is a technique use4d during the final refinishing of your vehicle to ensure as close a color match as possible.
Acronyms Commonly Used Throughout the Collision Repair Process
Just like most industries ours is full of industry specific acronyms. One area that raiser a lot of questions si the acronyms used to define what kind of parts are listed on the estimate. We’ll define four different acronyms here that describe what kind of parts are listed on a collision repair estimate.
OEM – Original Equipment Manufacturer
Basically this means the parts specified will come from the manufacturer of your automobile. For example, if you have a Mazda, the parts would be purchased from a Mazda parts supplier. This doesn’t mean that Mazda actually make the part but that they have had the part manufactured for them to specific set of criteria and standards.
A/M – After Market
These are parts that are manufactured by companies other than the Original Equipment Manufacturer. Sometimes this is O.K. and sometimes it’s not. It all comes down to the quality of the part. Sometimes these parts are just as good as the OEM parts. They may have even been made by the same manufacturer. Other times the parts are not of good quality and may not provide a good repair. These part should be evaluated on a case-by-case basis and only used when they are of equivalent quality to the OEM parts they are replacing.
QRP – Quality Replacement Parts aka Quality Recycled Parts
When used as Quality Replacement Parts it is an acronym for the A/M acronym defined above. When used as Quality Recycled Parts it is an alternative acronym for the LKQ acronym defined below. These terms are being used more ni the electronic estimating systems to give the impression that the parts being listed on the estimate are quality parts. Again, these parts should be evaluated on a case-by-case basis and only used when they are of equivalent quality to the OEM parts they are replacing.
LKQ – Like Kind and Quality
This generally refers to used parts from a vehicle recycling center or salvage yard. These parts are defined as Like Kind and Quality because they are from a vehicle just like the one being repaired. Typically they should be from a vehicle the same year model, or newer, as the vehicle being repaired. These parts differ from A/M and QRP parts, LKQ parts should be evaluated on a case-by-case basis and only used when they are of equivalent quality to the OEM parts they are replacing.