san diego auto repair

I highly recommend Carrillo & Sons! Staff are incredibly friendly and service is excellent. They replaced my bumper after I was rear ended and it looks better than it did the day I bought it!

Absolutely incredible customer service! Everyone was welcoming, kind and generous every time I was in the office. The level of detail and quality of work is unmatched. Customer satisfaction was placed at the highest level. The work took about a week to complete and the communication was outstanding during the process. I have never been treated so well as a customer. This is a true family owned business and several other customers also raved about quality of work and the level of detail. This business deserves the highest accolades!! They have set the bar really high, especially for a work on a relatively new vehicle.

They made it easy to get the repair done in a timely fashion. They communicated the entire time. For my busy schedule this was greatly appreciated. Everyone had a great sense of humor as well.

Carillo and Sons is by far the best, most honest repair shop in San Diego. My mom took her Subaru Crosstrek in to be repaired. The staff consistently remained in contact with her, informing her of any changes and that it may take a day or two longer. Upon picking up her vehicle, the staff was so nice, explained everything and made sure she understood what was done. Also, the car was cleaned inside and out!!! Would recommend this business!!!

They have a cool app where you upload photos of the damage to your car, which during Covid19 is a cool and safe way to for everyone to get a quote. Knowing that you can't always tell how extensive damage can be by just photos, I was given an estimate that I thought was really fair and a timeline that was also really good. I got to the shop for drop off and the staff was so friendly and nice. I was emailed the very next day with an update that there was some more extensive damage which I was anticipating since the bumper was removed there and was given an updated quote and timeline which were both really fair. The repair was supposed to take 2 weeks and be completed by 6/8/2020 and I got a call that it was done and ready for pickup on 6/1/2020. I am more than pleased with the quickness my car was fixed, but I am super happy with how good my car looks now. It looks like it's brand new again! The work they did is flawless! 10/10 will recomend to friends and family! Thanks Carillo and Sons!