Our NEW Repair Facility has opened at 10011 Prospect Avenue, Santee, California 92071.

Click HERE for directions or HERE to schedule an appointment!

Hear what our customers have to say about the services that we provide!

5

Excellent service!

5

Carrillo & Sons is exceptional in every way. Customer service, communication and Quality. HIGHLY RECOMMENDED tks

5

Super honest - Daniel, Bell, Tony Jr. Fully capable shop and technicians. We’re very pleased with affordable high quality results and excellent communication throughout repair. Thanks again!

5

Always 5 star service! I have been taking my vehicle and my family’s vehicles here for over 15 years and it’s always been 5 stars on both the work done and the customer service

5

Carrillo and Sons Collision are one of the best. If I need any type of body work I will be coming back

5

5

5

Great service and good-minded people

2

I don’t ever speak negatively of any business especially family owned businesses, i believe mistakes happen and it is a part of life. But this mistake cost me. I had brought in my car for repairs to my Lexus front bumper due to a collision caused by another driver. On top of the front bumper damage, I had also mentioned that my engine was making strange noises due to the accident, so I had also told Carrillo and Sons about it multiple times to make sure it was checked out. I was told that there were no issues with my car (engine), but soon after getting my car back (from the initial front bumper damage), I drove my car for about a day and immediately heard the noise again. I called back and had told them the same issues occurred and was told to take it to a mechanical shop, due to them being an auto body shop. I had taken it to a mechanic and was told my head gasket was blown and was told by my mechanic he does not believe the car was checked upon properly. What was frustrating was the fact that I had mentioned this noise multiple times and wanted to be checked out, and still was told they could not see an issue when they were fixing my vehicle. Now having to deal with insurance they had told me since the mechanical issues were not mentioned in the estimate Carrillo and sons gave me, I would have to pay out of pocket for my repairs which would be around 5-8 thousand. I will say they are extremely nice and communicated well while repairs were happening. But do to them missing a huge issue to my car I would have to give them a lower rating.

5

Was recommended another place before this one, after terrible service and bad communication I found Carrillo and Son’s. They were excellent with their communication and notified me about the process every step of the way. Even got gifted a goodie bag when everything was said and done. Would definitely recommend this place.

10011 Prospect Avenue Santee, CA 92071 (619) 287-7200
5805 Mission Gorge Road Suite A San Diego, CA 92120 (619) 287-7200
Carrillo and Sons Collision Center Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Carrillo and Sons Collision Center Inc. - Repair Facility (619) 287-7200, Carrillo and Sons Collision Center Inc. - Satellite Office (619) 287-7200 if you have any issues in accessing any area of our website.