san diego auto repair

Went here to replace my bumper. Ricardo was very helpful and efficient. They kept me up to date on when the parts were ordered, what other work needed done, and estimated completion date. Was really happy with the results too, the paint match is perfect. +1 for family owned and operated as well.

David and Daniel were great. Kept me up to date and did great work!

Excellent service!!

Brought in my Audi Q5 2023 after being involved in a hit and run, was concerned since my insurance initially recommended a European car specialist, but I found this place had great reviews and decided to bring it here. Staff was extremely nice and helped me every step of the process. They clearly communicated on the time and what was being done, even during a slight delay ( two day difference ) they still communicated and tried their best to get my car as soon as possible. They did the job faster than I was quoted at other shops and my car looks just like it did when I initially got it off the lot and left it spotless once I returned it. They also helped with returning my rental once their job was done.

They were quick, professional and courteous. Would recommend them 100%. Thank you guys so much again!

This is a great shop. People were so easy to work with and they didn't fantastic job

I've used Carrillo & Sons twice and the work on my car has been exemplary. Their quotes have been very competitive, and they have delivered on time. Their customer service is terrific, Maria sets the tone with her very helpful and sweet assistance. Recommended.

From the moment I brought my car into the shop, I felt respected, comfortable, and that my car was in safe hands. Maria greeted me with warmth and helped me through the stress of it all. Dave talked me through details as far as what to expect throughout the repair, and Tony kept me updated through the whole process. They made everything easy and smooth, I didn’t have to worry! Honest and professional, Carrillo & Sons will forever be my first choice for all car repair.

I was highly recommended to use this repair shop and I was completely impressed by the easy of working with them and the quality of the work. I now understand why they came so highly recommended and I will now also recommend them highly to all my friends, family and clients. The best way to describe working with Carrillo & Sons was that it was an experience of being completely taken care of, listened to and they constantly went out of their way to accommodate or help. I never had a repair shop email and text me the progress of the work. I never had my vehicle repaired in the time that it was promised and they did both. It is truly an enjoyable experience at Carrillo & Sons. Thank you Ricardo, David, Tony Jr., Daniel and Maria!